Monthly cashback is a reward based on your slot game activity and is calculated from your net losses for the month.
If you’re eligible, cashback becomes available every 1st day of the month 00:00 UTC.
How monthly cashback works
Cashback is based on your VIP level
Only slot games are included
Live casino, table games, and sports bets are not counted
Cashback is calculated from your net loss (total bets minus total wins)
Cashback is credited as real money
No wagering requirements apply
Eligibility
You may receive monthly cashback if:
Your VIP level has monthly cashback enabled
You had eligible slot activity during the month
Your net result for the period is negative (you had a loss)
Claiming cashback
Monthly cashback must be claimed manually
It appears on the Bonus page once available
Unclaimed cashback may expire after the next payout cycle
If your monthly cashback is missing or you need clarification, contact Support via Live Chat.