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Live Chat Rules & Etiquette

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Written by Bitfortune
Updated over 8 months ago

Our Live Chat is here to help you — whether you have a question, need support, or just want to share feedback. To keep things smooth and respectful for everyone, please follow these simple guidelines:

  • Be respectful — no insults, offensive language, or provoking arguments.

  • Don’t ask for money, bonuses, or promo codes — support agents can’t grant them.

  • No spam — avoid sending repeated or excessive messages.

  • Offensive or illegal content (including usernames) is not allowed.

  • Absolutely no hate speech, harassment, or discrimination of any kind.

  • No advertising, suspicious, or harmful links.

Repeated violations may lead to a temporary or permanent block from the chat.

Let’s keep the space friendly and helpful — we’re here for you.

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